Q. What's the difference between AUS-ION™ and NÖNI™?
AUS-ION™ is perfect for all everyday oil/fat-based frying, grilling, etc. Our nöni™ range is made from ferritic, non nickel stainless steel and is perfect for all liquid boiling, slow cooking, acidic sauces, and is very low maintenance. LEARN MORE
Q. AUS-ION™ - what's the difference between RAW and SATIN?
'RAW' is just traditional raw iron, with no pre-seasoning or surface blasting. Coated in natural beeswax for rust protection, it's ready for your seasoning and cooking.
'SATIN' has been shot-peened and lightly pre-seasoned with natural rice bran oil, to make it even easier for your additional at-home seasoning. Safe to cook with 'out of the bag' though we do recommend further seasoning before use. LEARN MORE
Q. How do I season my new AUS-ION™ pan?
For best results, please visit follow our step-by-step instructions on our Iron Care page
Q. AUS-ION™ cleaning, care & maintenance tools, and tips.
For best results, please visit our iron care page HERE
Q. NÖNI™ cleaning, care & maintenance tools and tips.
For best results, please visit our nöni™ care page HERE
Q. For weights and dimensions of our cookware ranges CLICK HERE
Q. Why isn't my pan flat?
Common with all good quality iron and steel pans, Solidteknics pans are designed with a carefully engineered concave to compensate for expansion/contraction when heated. LEARN MORE
Q. Do the handles get hot?
Our handles are designed to dissipate heat through the vented neck gaps, making them fine to handle in normal stovetop cooking environments. The handles will of course, get hot in an oven environment.
Q. How to cook delicate foods like eggs, bacon, fish, and pancakes.
For best results cooking delicate foods like eggs, bacon, fish and pancakes, keep your heat low. Our iron care page has great additional tools and tips - READ MORE
Q. My pan seems to have developed some rust.
Rust is easily removed using fine sandpaper or scouring pad (depending on the severity). Using baking soda or vinegar may help with stubborn rust. Once removed, rinse, dry and follow up with some oven and stovetop seasoning as per our iron care instructions.
Q. Why am I getting black specks in my food or when I wipe my pan with a cloth?
Black specks is most often caused by food left on the pan. Give the area a rinse and light scrub with a scouring pad to remove any build-up. Rubbing coarse salt with a splash of oil will also help.
Q. What utensils should I use?
Unlike synthetic non-stick coatings, you can se any utensil on our cookware - from metal to wood.
Q. How do I clean my pan?
Cleaning your seasoned AUS-ION pan may be as easy as wiping it out with a paper towel, or a light scrub under hot running water. Visit HERE for more detail and video.
Q. Can your cookware be used on induction?
Both our AUS-ION and nöni™ cookware is suitable for induction and can be used across any heat source in both professional and home kitchens. Our pans are so tough, you can take them camping or use them in pizza or charcoal ovens! Our lids are unique in that each skillet-lid is also a high-performance skillet, crepe pan, baking tray, or griddle for all kinds of frying and grilling.
Q. My pan has discoloured.
It is normal for your iron skillet to darken in colour the more seasoned it becomes - this is a good thing!
Q. Are there chemicals in my pan?
AUS-ION™ wrought iron (formed low-carbon steel) is made using clean Australian iron sheet, and nöni™ (noni-nickel) wrought stainless cookware is made from ferritic steel imported from Germany (as no stainless is made in Australia). All of our cookware is made in Australia, is non-toxic, healthy, sustainable, and multi-century durable.
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