Kickstarter is not a store. It's a platform where Solidteknics supporters can support our creative process to help us bring new innovations to life. Rewards are our chance to share a piece of our project with our backer community - limited & stamped FIRST edition pieces.
NEW KICKSTATER CAMPAIGN NOW LIVE! Our entire AUS-ION™ range, now Quenched™ seasoned for you! Click on the image below to visit the campaign.
More about Kickstarter (Source: kickstarter.com)
Everything on Kickstarter must be a project with a clear goal, like our cookware. A project will be live for a set period of time, and once completed, we then move into local production.
Kickstarter is a third party platform for crowdfunding that Solidteknics utilises to bring new innovations to life. This is independent of our online store. That being said, each piece available to purchase on our store has been through the Kickstarter crowdfunding experience (over 35 Kickstarter projects to date).
How do I support the project (back the campaign)?
Visit our project, watch the video, and read through the campaign. If it speaks to you and you'd like to support it, click the green “Back this project” button on the page. Alternatively, you can scroll down to select a reward tier. If you don't want a specific reward, select the "Pledge without a reward" tier at the top and enter your desired pledge amount.
How do I make payment?
If our project is successfully funded (ie has reached $20,000 or more across the 30 day period), Kickstarter will debit the funds from your nominated card as soon as the campaign has ended.
There is a 7-day window following the project's deadline for collecting and processing pledges.
Once the 7-day window has passed, your pledge will automatically drop and you'll no longer be a backer.
If this occurs for you, don't worry, our team will help you, please email us on firstname.lastname@example.org
How do you do multiple pledges on Kickstarter?
You can only pledge to a project once per email address. Accordingly, backers can only choose one reward tier per pledge. However you can add 'add-ons'. Please see our FAQs directly in our campaign for how to achieve this.
How do I edit my Kickstarter pledge?
Whilst the project is still 'live' visit the project page and click the “Manage your pledge” button that appears next to your pledge amount.
On the next page, select "Change your pledge," and then change your selection. Just a reminder that it's only possible to select one reward tier at a time.
How do I provide you with my shipping address?
When you initially pledge, we don't collect or store your shipping information at the checkout. Instead, once our project is successfully completed, we will reach out with a survey, sent directly by Kickstarter, to request any information we need to fulfill our rewards.
This includes your shipping address.
New to Kickstarter and have more questions, learn more here.
What if I haven’t received a survey via Kickstarter yet?
We don't tend to send surveys right away; we do wait until we are close to being ready to deliver rewards. If you think you might have missed a survey email, please log in to your Kickstarter account to check.
When viewing the site through a desktop browser, you’ll see a notification at the top of the page for any surveys awaiting response. On our iOS and Android apps, you can access any pending surveys via your Activity feed.
Once you complete a survey through Kickstarter, you'll receive an email confirmation that includes a copy of your responses.
Changed addresses between completing the survey and your reward being shipped? How do I update my Kickstarter shipping address?
If you have moved or changed your address since backing our Kickstarter campaign, you'll need to update your address. We have intentionally left the Kickstarter survey open allowing you to manage your delivery details as needed.
- Log into your Kickstarter account
- Navigate to your Profile page (upper right-hand corner)
- Select Backed Projects under MY Stuff
- Click the SOLIDTEKNICS project
- From your user menu select Survey and click Edit Address
A project is a finite work with a clear goal that you’d like to bring to life. Such as innovative cookware.
The funding goal is the amount of money that a creator needs to complete their project.
Funding on Kickstarter is all-or-nothing. No one will be charged for a pledge towards a project unless it reaches its funding goal. This way, creators always have the budget they scoped out before moving forward.
A creator is a person or team behind the project idea, working to bring it to life.
Backers are folks who pledge money to join creators in bringing projects to life. Kickstarter is not a store, backers support a creative process.
Rewards are a creator's chance to share a piece of their project with their backer community. Typically, these are one-of-a-kind experiences, limited editions, or copies of the creative work being produced.
For more visit; https://help.kickstarter.com/hc/en-us/articles/115005028514-What-are-the-basics-