Oven burn risk: Take care when handling any hot metal pan, especially when taking from oven, and use oven mitts to protect your hands and trivets to protect surfaces. After removing from an oven we recommend leaving the heat sock, mitt or towel over the handle to remind yourself the handle may still be hot.
Stove burn risk: our longer skillet handles are designed to resist heat transfer up the handle, and this works so successfully that hand heat protection is normally not required. This, of course, does not apply to ovens, or when the handle exposed to direct heat from underneath (such as over a campfire/coals or burner). The effective 'cool handle' effect does not work for other pan models with short handles, such as the AUS-ION™ 21cm Deep Pot, 30cm dual-handled wok or 35cm BIGGA Skillet, or our nöni™ 3L or 6L Rondeaus.
Thermal shock - warping and cracking: Beware that wrought iron pans can be warped and cast iron has been known to crack due to thermal shock from heating too quickly on electric or induction cooktops set on max. Warm your pan slowly on a lower heat before increasing to higher heat, and you may never need the high heat you think you need, because AUS-ION™ is so conductive. Warping is more likely to happen with induction cooktops where quality varies wildly and heat can go from zero to extreme in a second. Please read about 'Induction warping' below.
: Our iron pans are so efficient with induction that heat can become too concentrated in the middle, particularly when the induction ring size is smaller than the pan size. Because our AUS-ION
™ wrought iron pans are so efficient on induction, there is rarely any need to go above medium power settings. Small rings and high power can certainly warp any pan, and though ours are tougher than most, it is possible. The issues can be exaggerated with high power or very centrally-focused induction. Like other situations of 'abuse', warped pans from overheating on induction are not covered under our warranty.
Thermal shock from cooling too quickly: Never expose a hot pan to cold water. Thermal shock can warp steel pans, no matter how thick and tough. Let your pan cool a little before washing. Like other situations of 'abuse', warped or cracked pans from thermal shock or overheating on induction are not covered under our warranty.
Lid security: Please note that our style of the lid does not seal, so please be careful. When moving the pan, hold both sets of handles to secure the lid and prevent it from sliding. This is particularly important when removing hot from the oven. We recommend removing the lid first and setting aside, before removing the base.
Oil stains: Keep in mind that if your pan is oily on the base it may stain porous surfaces.